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Flexible support and knowledgeable advice

We at inTEC stand for both innovative products and knowledgeable customer support that deals with your query effectively. Our advice is always geared to your specific needs and we accompany you on every important step of your journey. Our innovative ideas help us design a bespoke system to suit you. Our consulting service is not restricted to systems, however. We would be delighted to share some helpful tips with you for preparing paintwork or help you with any approval and testing procedures.

Additionally, as you would expect, we are on hand to help you at your own premises. We ensure proper assembly and installation. You can be sure that we won’t leave you alone with your finished machine. You and your staff will receive initial instruction and training from us. During the set-up phase, you will also receive product coaching.

It goes without saying that we also assume responsibility for all maintenance and servicing work. If you ever have a problem, our knowledgeable employees and proven diagnostics technology will quickly get to the bottom of it. Throughout Germany, we promise to be at your premises within 24 hours, should you need us. This allows you to keep downtime to a minimum.

Sales hotline

Our employees are happy to provide you with information and advice on our products and services.

Phone: +49 (0) 212 382 48-01
E-Mail: technical-sales@9294ea5b01bd4cc197e7467500f40ad4intec-lackiersysteme.de

Frequently requested documents

Our download area for media articles, brochures and terms and conditions is located here.

Our services at a glance

  • Consulting during the design phase of systems to suit your needs 
  • Flexible approaches and ideas to meet your unique requirements 
  • Consulting regarding possible treatment methods for preparation 
  • Support with approval and testing procedures 
  • Proper assembly 
  • Installation of systems and interfaces for all supply and removal components, including commissioning 
  • Adequate training and instruction for staff 
  • Product coaching during the set-up stage 
  • Performance of all maintenance and servicing work 
  • Easy diagnosis of faults, thanks to experienced contacts and sophisticated technology and methods 
  • Reduced downtime as faults are rectified at every location as soon as possible

Spare parts

Our support team promises to provide you with spare parts quickly and without any hassle. We provide all conventional parts within 24 hours. This keeps downtime and system faults to a minimum. We also guarantee that spare parts will be available for 10 years.

Knowledgeable, experienced staff are on hand to make the ordering process easy.

Your point of contact:

Stephan Posta
Phone: +49 (0) 212 382 48-12
E-Mail: sposta@ec55b09181da4465a5c2a2c3fee41e01intec-lackiersysteme.de

Maintenance and repair

Regular maintenance increases your system’s life expectancy and ensures safe, smooth operation. Avoid major repair expenses and downtime.

Our employees are happy to provide you with information and advice on our maintenance plan and services. Please contact our service hotline. You will be connected to the relevant contact. Or send us an email. The appropriate contact will be in touch promptly.

Phone: +49 (0) 212 382 48-02
E-Mail: aftersales@0d149e498d5d45e79b094d01e8499f5fintec-lackiersysteme.de

Our maintenance plan includes

  • Maintenance intervals from 6-12 months 
  • Uniform quality through regular system maintenance
  • Structured analysis with the operator via remote diagnostics, modem or secure Internet gateway access
  • Availability of all conventional parts within 24 hours 
  • On-site repairs within 24 hours